Privacy policy

Last updated: 09.09.2025

At vorgee.com, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our website.

Information We Collect

When you visit our site, we may collect the following types of information:

  • Personal Information You Provide: name, billing and shipping address, payment details, email address, phone number.
  • Order Information: details about products you purchase, payment information, and shipping details.
  • Automatically Collected Information: IP address, browser type, device details, cookies, browsing behaviour on our site.

How We Use Your Information

We use your personal information to:

  • Process and fulfil your orders, including shipping and payment.
  • Communicate with you about orders, products, or customer support.
  • Send marketing emails or updates (if you’ve opted in).
  • Improve our website, products, and customer experience.
  • Comply with legal or regulatory requirements.

Sharing Your Information

We only share your personal information with trusted third parties when necessary to provide our services:

  • Shopify: Our online store is powered by Shopify, which helps us run our ecommerce platform.
  • Service Providers: Payment processors, shipping companies, and other partners who help us complete your orders.
  • Legal Obligations: If required to comply with applicable laws or lawful requests.

We never sell your personal information.

Cookies & Tracking

Our website uses cookies to improve your browsing experience, understand site traffic, and deliver relevant marketing. This information does not identify you personally, unless you have otherwise provided us with your personal information. Cookies are files with small amounts of data, which may include an anonymous unique identifier. They are sent to your browser from a website and stored on your computer’s hard drive.

You can disable cookies in your browser, but please note some features of our site may not function properly.

Data Retention

We keep your personal information only for as long as necessary to provide you with our services and comply with our legal obligations. Once no longer needed, we securely delete or anonymise your data.

Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections or updates to your information.
  • Request deletion of your personal information.

To exercise these rights, please contact us at enquiries@vorgee.com

Security

We take reasonable precautions to protect your personal information and ensure it is not lost, misused, or accessed by unauthorised persons. While no method of transmission over the internet is 100% secure, so while we follow best practice we cannot guarantee its absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. Updates will be posted here with the revised date.

Contact Us

For more information about our privacy practices, please contact us by email at enquiries@vorgee.com or via the contact us form.

Please check your junk/spam folders, as our emails do sometimes land in there ☹