Please see below order cut-off dates to allow for parcel lodgement within Australia Post’s guidelines for pre-Christmas delivery to metro areas. If you are located outside of a metro area, please allow extra time.
*WA & NT – Wednesday, December 13th 12pm AEST
*Rest of Australia – Friday, December 15th 12pm AEST
*WA & NT – Monday, December 18th 12pm AEST
*Rest of Australia – Tuesday, December 19th 12pm AEST
Please note – order placement by the above cut-off dates guarantees your order will be lodged with Australia Post prior to their Christmas cut-off dates (https://auspost.com.au/sending/christmas-sending-dates). However, we cannot guarantee pre-Christmas delivery and have no control over your delivery once the order is dispatched. If you don’t receive tracking information within 2 business days of placing your order, please email email@example.com.
All orders, Australia wide, are shipped via Australia Post, with the options of Standard Delivery ($10) or Express Post Delivery ($15). Any orders over $150 will be sent Standard Delivery, free of charge.
Standard Delivery Times: 3-7 business days, from despatch
Express Post Delivery Times: 1-3 business days, from despatch
Whilst we make every effort to ship your order within 2-3 business days of receipt, unforeseen delays during peak trade times may occasionally occur. Once your order has been despatched, you will receive an email from the shipping provider with all necessary tracking details, so you can follow your order’s journey to you.
Our shipping options do not include signature on delivery, which means an Australia Post driver will leave your goods in a safe place if you’re not available to accept the package. If you would like signature on delivery, please state this in the order notes.
Please note, the above information applies to Australia wide shipping only. Please contact firstname.lastname@example.org if you are seeking international shipping.
General enquiries: email@example.com