Swimming pools can be tough on equipment, and that’s not a bad thing! While, chlorine and other pool chemicals keep the water clean and safe for use, they can be harsh on your equipment.

To help your Vorgee gear go the distance: 

• Rinse well after every swim with fresh, cold water to wash away chlorine or salt residue 
• Dry thoroughly in the shade before storing and avoid leaving items damp in your swim bag for too long. If you must store before dry, use breathable mesh bags or pouches.  
• Handle with care by avoiding rough surfaces or excessive stretching of straps and caps. 
• Store in a cool, dry place, ideally using cases or pouches provided. 

With the right care, your goggles, swimwear, and equipment can perform better for longer! 

Choosing the right goggles is as simple as 1, 2, 3.

1. Find your Zone – We’ve grouped our goggles into four “zones,” so you can easily match them to your swim:

• Competition | Designed for racing and club training, with streamlined shapes to reduce drag.
• Fitness | Built for regular training sessions and open water swimming, balancing comfort and performance.
• Junior | Scaled for kids and learn-to-swim programs, with smaller fits for growing faces.
• Recreational | Perfect for casual swimming or lighter usage, with
  soft seals for all-day comfort.

2. Find your Fit – Every swimmer has their own comfort preference, so we offer four distinct fits:

• Snug | deal fit for swimmers or those who like their goggles to have a low profile and snug fit. The gasket sits and fits firmly inside the eye socket.
• Mid | Ideal fit for swimmers who like a firm, but comfortable fit. The cushioned gasket sits and fits securely inside the eye socket.
• Broad | Ideal for swimmers who like a wider lens and broader fit. The cushioned, universally shaped, gasket sits and fits securely outside the eye socket.
• Mask | Ideal for junior swimmers who like a mask like fit. The soft, silicone mask shaped gasket sits and sits securely on the brow line through to the tip of the cheek.

3. Choose your Goggle – Once you’ve matched your zone and fit, simply select the style, lens, and colour that suit your swim best.

Hot tip: Before diving in, try the quick fit test. Firmly, but gently, press the over your eyes without using the strap. If they suction and stay in place for a second or two (even just on one side), you’ve found a pair of goggles that will give you a watertight, comfortable, and fog-free swim.

Fogging at the start of a swim is completely normal, so don’t ditch your goggles just yet. When you first hop into the water and start swimming, your body is warm and producing heat, while the goggles (and pool water) are typically much cooler. That temperature difference causes condensation to form inside the lenses, just like car windows misting up on a chilly morning.

Because goggles are a small, enclosed space, the warmth from your face can overwhelm the anti-fog coating until everything evens out. Usually, as your swim continues and temperatures balance, the fog will naturally clear.

Quick tip: Adding a tiny drop of cool, clean water inside each lens at the start of your swim can help regulate the temperature difference and reduce condensation.

We offer a 30-day change of mind policy for products that are unused with all packaging intact. Please email enquiries@vorgee.com for a return authority number and return postage details.

Where you believe a product is faulty, please email enquiries@vorgee.com and our team will work to assist.

We do not offer exchanges. If you need to buy a different size, colour or model, please create a separate order for the item you require, and contact us as above regarding your return. For our full return policy, please click here

Orders received prior to 10am (AEST) on standard business days are typically dispatched same day via Australia Post, Aramex or Direct Freight. Delivery timeframes are dependent on where you live, but as a guide Standard Post delivery to metro areas is 3-5 business days, and Express Post is 1-3 business days.

It’s easy to check on your order and see where it’s up to:

1. Log in to your account
Click the LOG IN or ORDER STATUS link at the top of the page and log in using the email you used at checkout.

2. View your orders
Once you’re in, head to My Orders to see your recent purchases.

3. Track your delivery
Select your order to see its details and tracking information. If your order has been dispatched, you’ll find a tracking link there.

You’ll also receive an email with your tracking details as soon as your order leaves our warehouse, so keep an eye on your inbox too (and don’t forget to check your junk or spam folder in case it lands there).

If you can’t find your tracking details or need a hand, get in touch with us at enquiries@vorgee.com and we’ll be happy to help.