Thanks for shopping at Vorgee.com! Whilst we think you’ll love your purchase, if you’re not entirely satisfied, we’re here to help.
You have 14 calendar days to return an item from the date you received it.
To be eligible for a return, your item must –
Once we receive your item, we will immediately notify you of its receipt. Your product will then be inspected and we will contact you again to advise of the status of your refund.
If your return is approved, we will initiate a refund to your credit card (or other original method of payment).
Your credit will be processed within 5 business days, but please allow a further 1-3 days for the funds to appear in your account, dependent on your card issuer’s policies.
You will be responsible for paying for any postage charges costs for returning your item. Shipping costs are nonrefundable.
We do not offer product exchanges. If you would like a product other than that you purchased, please follow the above instructions for item return and create a separate order for the alternate item.
If you have any questions on how to return your item to us, contact us.
General enquiries: enquiries@vorgee.com