Shipping Policy

At Vorgee, we aim to get your order to you as quickly and smoothly as possible.

2025 Christmas Warehouse Closure 

We will be closed for the holiday season from December 20th 2025 to January 4th 2026. All orders received after 12pm (AEST) December 19th will be processed within 2-3 business days of our return in the new year. 

2025 Holiday Shipping Cut-Off Dates: 

Please see below order cut-off dates to allow for parcel lodgement within our delivery partners' guidelines for pre-Christmas delivery to metro areas. If located outside of metro areas, please allow an extra 3-5 business days. 

  • STANDARD POST
    • Northern Territory: Wednesday, December 10
    • Tasmania, South Australia & Western Australia: Thursday, December 11
    • Rest of Australia: Tuesday, December 16
  • EXPRESS POST
    • Australia wide: Wednesday, December 17

Placing your order by the above cut-off dates guarantees your order will be handed over to the freight providers prior to their Christmas cut-off dates. However, we cannot guarantee pre-Christmas delivery and, unfortunately, have no control over your parcel's delivery progress once the order is dispatched. 

Delivery Options & Costs

  • Standard Delivery: $10
  • Express Post Delivery: $15
  • Free Standard Delivery: All orders over $150

Delivery Timeframes

  • Standard Delivery: 3 to 7 business days from dispatch (metro areas typically 3 to 5)
  • Express Post: 1 to 3 business days from dispatch

Orders received before 10am (AEST) on business days are typically dispatched the same day via Australia Post, Aramex, or Direct Freight. We aim to ship all orders within 2 to 3 business days of receipt, though occasional delays may occur during peak trade periods.

Tracking Your Order

Once dispatched, you’ll receive an email with tracking details so you can follow your order’s journey.

Authority to Leave

All orders are shipped with Authority to Leave. If you’re not home, Australia Post (or the nominated courier) will leave your parcel in a safe place. Please nominate a delivery address where there is a suitable place for your parcel to be left. 

International Orders

The above information applies to Australia-wide shipping only. For international shipping enquiries, please contact us at enquiries@vorgee.com

Warehouse Operations

Please note that our warehouse and dispatch teams operate Monday to Friday, excluding all national and Queensland state public holidays. Our warehouse is closed for approximately two weeks over the Christmas holiday season.